Catching a ride on the “Aha” moment. More importantly, these types of exercises help connect internal teams to company strategy and provide valuable insight into how their daily efforts impact it. Many of the best conversations I’ve had have been when a person, group or the entire company became connected to the high level strategy and operating model. It’s this “Aha” moment that transforms conversations from guessing to knowing and helps propel your team toward the goals th

Ask John Madden…he’ll tell you the best football coaches rely on a playbook to succeed. Politicans often refer to their “playbook,” the course of action that (hopefully) outlines their road to election. And where would actors be without a script? So why is it that so many executives still expect their employees to operate “off the cuff,” so to speak. Creating a playbook is essential to executing a business. Without one, employees will come up with their own ways to get thing

Yes. Yes. Many of us say we know exactly how our company operates. But when pressed for details, whether in the executive suite, on the management team or on This lack of clarity hurts companies and the teams building them. Without a clear picture, alignment issues, increased complexity, execution failures and missed opportunities ensue. All of these deficiencies create an environment where success is limited and where the creation of stakeholder value is muted. So, what s